Al Tumooh – Refund Policy

1. General Policy

At Al Tumooh, we strive to provide our clients with a smooth and reliable service experience.
Our refund policy is designed in accordance with applicable consumer protection regulations
and professional service standards in the United Arab Emirates.

2. Eligibility for Refunds

Refunds are subject to the terms and conditions of the specific service or program.
Al Tumooh acts as a facilitator and will assist clients in processing refund requests,
but approval depends on the service provider or internal policy.

Refunds may be issued in the following cases:

• Cancellations made within the allowed cancellation period
• Service disruptions or cancellations initiated by the service provider
• Errors or mistakes attributable to Al Tumooh

3. Non-Refundable Services

Certain services are non-refundable, including but not limited to:

• Processing fees for applications or documentation once work has begun
• Promotional or discounted services
• Last-minute reservations or bookings
• Any service explicitly marked as non-refundable

Clients are advised to review the individual service terms carefully before confirming a booking or request.

4. Refund Process

To request a refund, please contact our office at
info@altumooh.com
or call +97124456433 with your booking or service reference number.

Refund requests will be processed as follows:

• Processing time: 7–10 business days, depending on the nature of the service
• Method: Refunds will be issued via the original method of payment unless otherwise agreed

5. Service Fees

Refunds may be subject to administrative or cancellation fees.
Any applicable fees will be clearly communicated prior to processing the refund.

By engaging with Al Tumooh services, clients acknowledge and accept the terms of this Refund Policy.
We reserve the right to update this policy periodically, and clients are encouraged to review it regularly
to ensure they are aware of the latest version.

Thank you for using the services of Al Tumooh.